Showing posts with label waiting. Show all posts
Showing posts with label waiting. Show all posts

Sunday, January 26, 2014

Black is the New Orange: 10 Ways Working In a Restaurant Is Like a Jail Sentence


Welcome back to the blog formally known as Conscious Residue (TBKACR for all you hip cats). If you've seen one episode of MSNBC's Locked Up, you've seen them all. Each prison has the same cast of characters and cliques. It's a bunch of individuals confined to a large secure building, forced into a "family" with people who, under normal circumstances, they would probably never intermingle with. Most prisons force their prisoners to wear identical uniforms. Every inmate has an idea of how long they should be there, but not actually sure what their actual release date is. Blah, blah, blah...I could go on, but then this would just turn into a post about a shitty repetitive reality TV series.

My point? I worked a shift at my second job (a restaurant) last night. As I looked into the security camera and buzzed in for entrance into the back door, walked past the vatos in the kitchen, into a sea of people wearing similar variations of the same color outfit as me discussing the time they were scheduled to leave compared to the time they thought they would actually leave, I thought "holy Shawshank, Batman, this is a f*cking prison!" I started to feel less like I had just entered the back of the house of a dining room, and more like I entered Em City from HBO's Oz.

At first I thought this was merely exaggeration born through the fact that I was giving up prime Saturday relaxation time, I mean I do have the option of leaving at my own will, I'm not stuck here. The more I thought about it, the more correlations I found between prison and my hospitality based work place, with the people and attitudes within the environment. Here are the 10 most prevalent.

Sunday, March 31, 2013

Just Sayin' - Vol. 3


Well ladies and gents, due to the events of two weeks ago, I am officially back in the restaurant game.  Yay me! (depression font).  Anyone who has worked in "the industry" already knows that there are 34,499,498,090 things that are potential gear grinders, thus, providing me with endless material for this segment.

The number one annoying aspect of working in a restaurant is lazy/clueless/illogical management.  This profession can be extremely stressful and fast paced at times, but on the same note, it is not exactly rocket science.  There are really a handful of objectives for a restaurant manager, the big ones being keep the guests happy, the staff motivated, and run a smooth shift.

Sounds easy enough, right?  In my career in the service industry, it seems that for some "managers," those basic objectives are difficult to accomplish.  It also seems that the further removed I get from my first job in the hospitality industry, the more the quality of the run of the mill manager decreases.

To help correct this epidemic, I have decided to compose a list of basic steps a numb-skull, ineffective manager could utilize to not suck so much in...well...life.  Let us begin.